Contact Us
- PrimeWay's Main Numbers:
(713) 799-6200 or (800) 554-5690
- To report Lost/Stolen Credit Cards: (800) 615-1161
To view your credit card information online
click here.
- To report Lost/Stolen Checks: Contact the
Call Center and
TeleCheck at 800-366-2425.
- To report Lost/Stolen ATM or MasterCard Debit Cards:
Contact the
Call Center or call us
at one of the below main numbers.
- To report Lost/Stolen MasterCard Debit Cards after business hours:
(800) 528-2273
- MemberLink (Touch-tone phone access):
(713) 529-LINK(5465) or (800) 60-M-LINK(65465)
Email Us Today
Call
Center
for general questions
and comments regarding new and existing accounts, products and services,
and overall credit union knowledge.
Credit
Department
for questions regarding loans, home lending and
credit cards.
Marketing/New Business
for
questions regarding advertising/promotions, sponsor company membership
or community activities.
Human
Resources
for questions regarding PrimeWay
employment.
Webmaster
for comments or inquires about
the Website and NetLink Online Banking
Mailing Address
Please send all your correspondence to the below mailing address.
PrimeWay FCU
P.O. Box 53088
Houston, TX 77052-3088
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