1. Which PrimeWay  office did you last visit?

Midtown
Med Ctr (UT Health Science Center)
TMH (Smith Tower)
Greenspoint Svc. Ctr:
Sugar Land
Gulf Frwy
1960
Heights
Brenham 
STAR unit
Blackhawk
Other: All business conducted electronically or by phone.
2. Are you served promptly and efficiently when you come into our office?

Yes
No

3. Do our tellers, officers, and other personnel give you the friendly, personal attention you deserve?

Yes
No

4. Does the branch provide a clean, pleasant and comfortable atmosphere in which to conduct your business?

Yes
No

5. Do our business hours suit your needs?

Yes
No

6. When you telephone us, do you get prompt and courteous service?

Yes
No

7. If and when you do business with us by mail, is the service satisfactory?

Yes
No

8. Please indicate which of the following services you have used or now use:

Savings
Checking
Loans
VISA/MasterCard
Club accounts( SSC, JAM, YAM or Gold 500)
Investments (Certificates, IRAs, Money Market Acct)
Electronic services (ATM, MemberLink, NetLink, Loans by Phone)

9. Are there any other additional service you think we should offer? If yes, please list below:

Yes
No

10. Have you used any of the financial planning/management services? (i.e. Investments, brokerage services, retirement planning, seminars, etc.?)

Yes
No

11. Would you recommend our services to other co-workers and eligible family members?

Yes
No

12. Have you enrolled in our NetLink online account access service? If so, are there any changes or enhancements you would like to see on NetLink?

Yes
No

13. If you have any other comments or suggestions as to how we can serve you better, please note them here:

If you would like a PrimeWay representative to contact you regarding a specific matter, please indicate below and provide email address or phone number:

YES! Please contact me at the phone number listed above