Routing Number: 313083727
We’re Always Close
Here’s a list of important telephone and e-mail contact information to use in various circumstances.
- PrimeWay Federal Credit Union’s main telephone numbers: (713) 799-6200 or (800) 554-5690
- Report lost or stolen credit cards: (800) 442-4757
Click here to view your credit card information online.
- Report lost or stolen checks: Reach out to the Contact Center and TeleCheck at (800) 366-2425.
- Report lost or stolen ATM or Visa debit cards: Reach out to the Contact Center or call us at one of the main numbers listed above.
- Report lost or stolen Visa debit cards after business hours: (800) 528-2273
- Touch-tone telephone access: (713) 529-LINK (5465) or (800) 60-M-LINK (65465)
PrimeWay E-mail Contacts
Contact Center for general questions and comments regarding new and existing accounts, products and services, and overall credit union knowledge.
Credit Department for questions regarding loans, home lending and credit cards.
Marketing/New Business for questions regarding advertising and promotions, sponsor company membership or community activities.
Human Resources for questions regarding PrimeWay Federal Credit Union employment.
Webmaster for comments or inquiries about our website and Online Banking.
PrimeWay Mailing Address
Please send all postal service correspondence to this mailing address:
PO Box 53088
Houston, TX 77052-3088