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Lost or Stolen Card

You've looked all over for it but you can't seem to find your debit card or perhaps your wallet containing your credit card was stolen from your car. Now what do you do?

First - don't panic.

Second - call us to cancel your cards and to limit your liability for any unauthorized charges

Lost or Stolen Credit Cards:

  • Call (800) 442-4757
  • You can view your card information at any time by logging into online banking and clicking on your credit card account.

Lost or Stolen Debit or ATM Cards:

  • During regular business hours please call our contact center at (713) 799-6200 or (800) 554-5690
  • After business hours please call (800) 528-2273
  • You can also view your accounts at any time by logging into online banking via the web or mobile phone.
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