PrimeWay Helps Protect You

It’s the fastest growing crime in the world—identity theft. The Federal Trade Commission estimates that nearly 10 million innocent people in the United States alone are victimized every year, costing them a collective $5 million to restore their good names.

And with personal information becoming more readily accessible through enhanced technology, PrimeWay Federal Credit Union is committed to securing your personal information and providing tips on how to be vigilant about protecting yourself.

Be assured that we never will send you an e-mail or call you asking for personal or account information such as passwords, Social Security numbers, PINs, credit or check card numbers or other confidential information. Anyone purporting to be affiliated with PrimeWay Federal Credit Union who asks for this information is acting maliciously and should be reported to us immediately.

Meanwhile, there are ways members can protect themselves.

Simple Safety Guidelines To Follow

  • Protect your account numbers and PINs, and never keep your PIN with your debit or credit card. That would provide easy access to your money if your card is lost or stolen.
  • Use extreme caution when disclosing your account numbers or Social Security number to others.
  • Update your contact information with us so that we may reach out to you if we detect suspicious activity related to your accounts.
  • Please call us at (713) 799-6200 with any questions about security issues and know that we are here to help you.

Tips From Other Organizations

  • The FDIC offers guidance for disaster preparation.
    Read the article for tips on preparing financially for disasters, gathering the most important documents, and other considerations.
  • How much do you know about preventing and recovering from identity theft?
    Knowledge is power when protecting ourselves against identity theft. The Federal Trade Commission offers information on how to protect personal information and how to respond if your identity if stolen. There's also useful tips on how to avoid scams and protect your identity online. Go here
  • Online presentation - Don't Be an Online Victim: How to Guard Against Internet Thieves and Electronic Scams. This presentation from the FDIC offers steps you should take to secure your computer and protect yourself from identity theft, as well as actions you should take if you become a victim of identity theft. Click here to view the presentation.

Security Alerts

It is always prudent to review your credit report annually for errors or fraud and promptly report suspicious or unrecognized activity to the credit agency.

If you have not ordered the annual free credit report, you are entitled to once a year by law. Please, log-on to and order your free report.

If you suspect fraud on your account, it may also be pertinent to place a fraud alert on your file with each of the three major credit reporting agencies to prevent new credit from being issued without verification from you. The contact information for each agency is:

PO Box 740241
Atlanta, GA 30374

PO Box 2002
Allen, TX 75013

PO Box 1000
Chester, PA 19022

Beware of Financial Aid Schemes
The Better Business Bureau is warning parents and college-bound students about financial aid fraud perpetrated by companies promising big bucks for college tuition before ultimately taking your money and leaving you with nothing. Click here to read more.

IRS E-mail Scam
The IRS is alerting consumers of an e-mail scam intended to convince people they are under investigation by the agency's Criminal Investigation division. Click here to read more.

Take Steps To Avoid Sweepstakes Scams
The FTC is offering steps to avoid sweepstakes scams. Click here to read more.

Consumers Warned of Telephone Scam
Click here to read the article.

Fraudulent E-mails Purportedly from CUNA, Reminder for Consumers to Beware
Click here to read the article.