Something quite profound occurred at PrimeWay this year. For two months running, during the height of the pandemic, absolutely every single employee was recognized as the PrimeWay MVP of the month. The PrimeWay “L.O.V.E. Letter,” as it’s called, read in bold lettering on the company intranet homepage: “everyone.” And there it remained completely untouched.
That’s PrimeWay in a nutshell. Caring for the team and the members PrimeWay serves is put on full display, everywhere. Did you forget about your two-year anniversary with PrimeWay during the pandemic? PrimeWay didn’t, and they sent you a gift to your front door to remind you. Did you work late for the day and think nobody noticed? Not at PrimeWay – a congratulatory message with Kazoo credits (a currency traded for comradery and appreciation at PrimeWay) was waiting for you the very next day.
That’s the difference. A caring, thoughtful atmosphere is evident in the everyday moments you experience, not just the policies. And as PrimeWay Federal Credit Union President, Annette Zimmerman says, this does not just help the bottom line, it is the bottom line: “We believe our culture is what drives the success of our business and our members.”
About the Award & What It Means for PrimeWay Federal Credit Union
It's with stories like this in mind, that PrimeWay Federal Credit Union takes great honor in receiving a Houston Top Workplaces 2020 award by The Houston Chronicle! The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC. The anonymous survey uniquely measured 15 drivers of engaged cultures that are critical to the success of any organization, including alignment, execution, and connection, just to name a few.
It’s a good day when businesses are measured by such things as “alignment,” “execution,” and “connection.” And with this award, PrimeWay looks on to the future to deliver on these values further! But, as with any award, the recognition is not the end goal. For PrimeWay Federal Credit Union, the end goal is and always will be to be: “A Place Where People Love to Work and Love to Do Business.”