Account Alerts Customized By You

Stay informed with account alerts that inform you via text1 or email about balances, transfers, payments and other transactions. You can choose and customize the account alerts you want to receive for PrimeWay checking and savings accounts, loans and CDs.

For your customized alerts, you can choose how often they are sent, which day of the week you want to receive them, and even add a personal message to any alert you select.

You can also request account updates at any time on your mobile phone with text banking.
See Codes for Text Banking down-arrow

To customize the following alerts, log into online banking, go to Additional Services on the navigation menu, and click Mobile Banking & Alerts to access Alerts management.

Be Sure You're Registered for Alerts down-arrow

account-alertsAccount Activity Alerts

  • Balance update
  • Low balance
  • High balance
  • Large withdrawal
  • Large deposit

Reminder Alerts

  • Loan payment due
  • Loan payment overdue
  • Maturity date for CDs
  • Create your own recurring personal messages and reminders

Log in and get started 

Automatic Security Alerts to Protect You

To ensure the security of your accounts, we'll always send you automatic alerts based on specific activity on your account, including:

  • Fraud text alerts
  • Address, email or phone number changes
  • Changes to your personal ID, password, PINs and other verification credentials
  • ATM/debit card changes (reports of lost/stolen cards, new card requests, card reissue notices, PIN changes)
  • Reactivation of dormant checking and savings accounts

Text Bankingtext-banking

Whether you're in line at the grocery store, waiting to get your hair cut or trying to decide if you really need that 60" TV you can check your account balances quickly.

Text Banking User Guide (PDF)

Text the following codes to 454545 to receive your account information:

  • STOP =Deactivate service
  • HELP = Help on keywords
  • BAL = Primary account balance
  • BAL CHK = Checking account balances
  • BAL SAV = Saving account balances
  • BAL ALL = All account balances
  • LAST = Last 5 transactions

How Do I Sign Up for Account Alerts?

If you've provided an email in your account information, you'll automatically receive alerts for account security and changes. You can add, edit and verify your email address when you log into online banking by selecting "My Settings" in the upper right-hand corner.

To receive alerts on your mobile phone, you'll need register your phone. Here are the steps to register for text alerts.

Step 1:
Log into Online Banking and click Mobile Banking & Alerts located under Additional Services to access Alerts management.

Step 2:
Enter your phone number to receive a activation code.

Step 3:
Enter the activation code and select your primary account.

Log in and get started 

Not Registered For Online Banking? Enroll in online banking by following the steps to enter your account information and you'll have instant access.

Don't have a PrimeWay checking account? Open an account online.

1 For text alerts, standard messaging charges apply through your mobile carrier and message frequency depends on account settings.