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24/7 Deposits
24/7 Deposits

You can make a deposit at any time of day and on any day of the week. No more waiting for the bank to open.

Mobile Technology
Mobile Technology

Use the power of mobile technology to deposit checks as soon as you receive them.

Access to Funds
Access to Funds

In most cases, you’ll get access to your deposited funds within one business day of your deposit.

Secure & Encrypted
Secure & Encrypted

Mobile check deposits are secure and encrypted to keep your money safe.

Get the App to Deposit Your First Check
Mobile Check Deposit Features
Get the App to Deposit Your First Check

How to Deposit Your Check with the PrimeWay Mobile App

Step 1
Step 1

Correctly endorse the back of your check.

Step 2
Step 2

Open our mobile app, type in the amount, and take photos of the check.

Step 3
Step 3

Confirm, submit, and your check is deposited!

Mobile Check Deposit FAQs

What is mobile check deposit and how does it work?

Mobile check deposit lets you deposit paper checks via the PrimeWay Mobile App into your PrimeWay checking or savings account using the camera on your mobile device – both your smartphone and tablet. Here are the steps to follow:

  1. Endorse your check. You will sign your name and write “For Mobile Deposit Only at PrimeWay FCU."
  2. Open the PrimeWay Mobile App, select "More" in the lower right corner, the select "Check Deposit"
  3. Enter the amount of the check
  4. Take photos of the front and back of the check
  5. Review the deposit information and then submit
Do I need to endorse the check a specific way?

Yes, to prevent your deposit from being rejected you need to sign your name on the check and write “For Mobile Deposit Only at PrimeWay FCU."

Please endorse the back of the check within 1.5 inches from the top edge.

Here is an example of a correct endorsement:

mobile-check-endorsement

Is there a fee to use mobile check deposit?

No. There is not a fee to use the mobile check deposit feature.

When is my money available after I make a mobile deposit?

The availability of your deposit can vary depending on your account type and other factors.

Please refer to your Membership Agreement or contact PrimeWay at (713) 799-6200 or (800) 554-5690. A PrimeWay representative is available Monday-Friday 8:30 a.m.-5:00 p.m. and Saturday 9:00 a.m.-2:00 p.m.

How are my deposit limits determined?

Deposit limits can vary based on many factors, such as your account type and deposit history.

Normally, each account has a maximum deposit limit of $25,000 per 30 days. For instance, if you were to do a mobile deposit on day 1, you will have hit your deposit limit and would not be able to make a deposit using the mobile check deposit until the 30 day period has passed, and then your limit is reset to $25,000. You will receive a notification about your limit when you sign up for mobile check deposit.

If you would like to request an increase to your deposit limit, please call PrimeWay at (713) 799-6200 or (800) 554-5690. A PrimeWay representative is available Monday-Friday 8:30 a.m.-5:00 p.m. and Saturday 9:00 a.m.-2:00 p.m.

What if my check amount is higher than my deposit limit?

If your check amount is higher than your mobile deposit limit you can request an increase to your deposit limit by calling PrimeWay at (713) 799-6200 or (800) 554-5690. A PrimeWay representative is available Monday-Friday 8:30 a.m.-5:00 p.m. and Saturday 9:00 a.m.-2:00 p.m.

If you are attempting to make a deposit outside of our hours of operation or need to make the deposit immediately, you can also deposit your check at any PrimeWay retail center or ATM.

What should I do if my deposit is declined or rejected?

There can be a number of reasons that a mobile deposit may be declined. You'll receive an explanation for the decline and what to do next.

If you need assistance, please call PrimeWay at (713) 799-6200 or (800) 554-5690. A PrimeWay representative is available Monday-Friday 8:30 a.m.-5:00 p.m. and Saturday 9:00 a.m.-2:00 p.m.

Learn more about the top reasons a mobile check deposit gets rejected or declined.

Do I keep my check after I deposit it?
We recommend holding on to your paper check for at least 7 days after you deposit or until you see the deposit is processed and available.

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