Deposit Checks Anytime on the PrimeWay Mobile App

mobile-check-depositYou use your mobile device to take pictures every day—now you can let your checks be part of the action. You can deposit paper checks directly to your account anytime day or night with the PrimeWay Mobile App, and save a trip to the branch or ATM.

Depositing checks on the PrimeWay Mobile App is safe and secure. Plus, you’ll have same protection from liability for unauthorized use of your accounts that you have come to expect from PrimeWay.


Depositing a Check on Your Mobile Devicemobile-check-deposit-app

It’s as easy as tap, snap, deposit.

  1. First be sure you have your check endorsed correctly. Learn How
  2. Open the app, tap More in the lower right corner, then select Check Deposit in the main menu.
  3. Enter the amount of the check.
  4. Take pictures of the check with your phone or tablet.
  5. Confirm the details of the deposit and submit.

You'll immediately get a message confirming that we're processing your deposit and an email confirmation that your deposit has been received.

Depending on the time that you make your deposit, funds are generally available the next business day.

Watch the Video Tutorial down-arrow


Mobile Check Deposit FAQ

Mobile check deposit lets you deposit paper checks via the PrimeWay Mobile App into your PrimeWay checking or savings account using the camera on your mobile device--both your smartphone and tablet. Here are the steps to follow:

  1. Endorse your check. You will sign your name and write “For Mobile Deposit Only at PrimeWay FCU”.
  2. Open the PrimeWay Mobile App, select "More" in the lower right corner, the select "Check Deposit"
  3. Enter the amount of the check
  4. Take photos of the front and back of the check
  5. Review the deposit information and then submit

Yes, to prevent your deposit from being rejected you need to sign your name on the check and write “For Mobile Deposit Only at PrimeWay FCU”.

Please endorse the back of the check within 1.5 inches from the top edge.

Here is an example of a correct endorsement:
mobile-deposit-endorsement

No. There is not a fee to use the mobile check deposit feature.

The availability of your deposit can vary depending on your account type and other factors.

Please refer to your Membership Agreement or contact PrimeWay at (713) 799-6200 or (800) 554-5690. A PrimeWay representative is available Monday-Friday 8:30 a.m.-5:00 p.m. and Saturday 9:00 a.m.-2:00 p.m.

Deposit limits can vary based on many factors, such as your account type and deposit history.

Normally, each account has a maximum deposit limit of $25,000 per 30 days. For instance, if you were to do a mobile deposit on day 1, you will have hit your deposit limit and would not be able to make a deposit using the mobile check deposit until the 30 day period has passed, and then your limit is reset to $25,000. You will receive a notification about your limit when you sign up for mobile check deposit.

If you would like to request an increase to your deposit limit, please call PrimeWay at (713) 799-6200 or (800) 554-5690. A PrimeWay representative is available Monday-Friday 8:30 a.m.-5:00 p.m. and Saturday 9:00 a.m.-2:00 p.m.

If your check amount is higher than your mobile deposit limit you can request an increase to your deposit limit by calling PrimeWay at (713) 799-6200 or (800) 554-5690. A PrimeWay representative is available Monday-Friday 8:30 a.m.-5:00 p.m. and Saturday 9:00 a.m.-2:00 p.m.

If you are attempting to make a deposit outside of our hours of operation or need to make the deposit immediately, you can also deposit your check at any PrimeWay retail center or ATM.

There can be a number of reasons that a mobile deposit may be declined. You'll receive an explanation for the decline and what to do next.

If you need assistance, please call PrimeWay at (713) 799-6200 or (800) 554-5690. A PrimeWay representative is available Monday-Friday 8:30 a.m.-5:00 p.m. and Saturday 9:00 a.m.-2:00 p.m.

Learn more about the top reasons a mobile check deposit gets rejected or declined

We recommend holding on to your paper check for at least 7 days after you deposit or until you see the deposit is processed and available.